Info

FAQs

Event Information

What is Illuminight?

This October to November, Dean Castle Country Park will be opening after dark with a magical outdoor light event to celebrate the relaunch of the newly renovated and restored attraction. This is an unaccompanied tour of the grounds following a designated route with installations, illuminations and lighting of the plants, paths and selected buildings.

Where is Illuminight taking place?

The event is being staged at Dean Castle Country Park Kilmarnock, KA3 1XB. The Illuminight event starts at the main entrance by the new visitor centre and follows a trail through the Country Park, ending at the spectacular castle building . The trail involves being outdoors for approximately one and a half hours.

When does Illuminight take place?

Visitors are invited to enjoy Dean Castle Country Park after dark from Wednesday 25 October until Sunday 19 November 2017.

How long does the trail take?

The Illuminight experience is a one and a half kilometre trail (approx.) and involves being outdoors for approximately one and a half hours.

Each timed session has a set capacity and we expect sessions to be extremely popular. We recommend you book in advance to avoid disappointment.

Where does Illuminight start and finish?

The outdoor event trail starts at the main entrance off Dean Road by the new visitor centre then loops around the newly renovated Rural Life area through the deer park and past the Old Quarry Pond before concluding at Dean Castle. View the trail map here.

Will Dean Castle be open during the Illuminight event?

Please note that Dean Castle will be illuminated as part of the event, the buildings will only be viewed externally and will remain closed throughout the event.

Will there be Strobe Lighting as part of the installation?

There will be no strobe effects during the event. However, those with a light sensitivity should be aware that there may be areas where there will be flickering or fast paced flashing lights at low intensity.

Is the event suitable for children and buggy friendly?

Yes absolutely, the event route has been designed to entertain and is perfect for families. Illuminight is accessible but please note that some paths can be steep and care should be taken.  Patrons are also advised as the event takes place on a woodland trail that the underfoot conditions will not always be flat and that there may be uneven surfaces. Alternative routes will be provided if unable to navigate fixtures such as stairs and rough terrain – for further reassurance, you may want to bring a small torch to assist you on the route. Our event stewards and marshals are available throughout the trail to assist and advise during the event.

What should I wear?

Illuminight is an all outdoor, evening event in Scotland. Think practical and wear appropriate clothing and footwear for a Scottish winter! Fingers crossed for good weather but as we know, Scottish weather can change hourly with a mix of crisp winter nights or showers. Layering is best and something waterproof is advisable, as is sturdy footwear. We recommend either wellies or walking boots.

What if it is raining?

All visitors are reminded that this is an outdoor event and the weather may be inclement. There are no covered areas during the walk and it is your own responsibility to wear appropriate warm and waterproof outdoor clothing and footwear.

Can I bring my dog?

We are big dog fans but unfortunately due to the nature of the event (lots of people, loud soundscapes, bright lights and pesky cables) we don’t think it’s suitable or enjoyable for our furry friends. Because of this only guide dogs will be allowed at the event.

Am I allowed to bring food and drink into the event?

No food, alcoholic drinks, glass or cans may be brought into the event. Refreshments will be at the event, located at designated areas on the route, providing quality local food and drink. Keeping hands and tummies warm on the journey through the park are seasonal warm beverages, the option to toast marshmallows and both soft and alcoholic drinks. Alcoholic drinks will not be served to anyone under the age of 18 and a challenge 25 policy will be operating during the event.

Can I bring a camera?

We would highly recommend you do but professional photography equipment will not be permitted without prior permission from the event organisers (i.e. cameras with interchangeable lenses).

There will be so many amazing installations to photograph and remember at this event, please use Smart Phones and compact digital cameras to share images via social media.

Guidelines for Photographers

Dean Castle Country Park welcomes photographers to Illuminight who are invited to capture and film their experience on cameras and smart phones for personal use and sharing via social media.

Photography for commercial purposes is strictly prohibited. Anyone found using content for promotional or commercial purposes must have a prior written agreement from East Ayrshire Leisure and Unique Events or will be in breach of copyright and may face legal action. If using professional photography equipment and tripods please adhere to the following guidelines to ensure that you do not obstruct or diminish the enjoyment of others at the event:

  • Please stay on the designated route of the trail during your visit, and do not stray too far away from the path.
  • Persons, equipment, materials or stools must not cause damage to plants and the park environment.
  • Please do not impede the movement, access or view of other visitors to the event with tripods or other equipment.
  • All equipment and any litter or waste material must be cleared away immediately after the photography is completed.
  • Dean Castle Country Park shall not be liable for loss of or damage to your equipment or possessions or be liable for damages, compensation and claims resulting from the photography.
  • In extreme weather, we reserve the right to cancel any photography activities and the event itself.
  • All photography for press or online publications should be credited to Dean Castle Country Park, Illuminight Dean Castle Country Park or Illuminight.

Ticketing

Where can I buy tickets for Illuminight?

Illuminight has now finished for 2017.

How much are tickets for Illuminight?

Tickets for Illuminight are priced as follows:

Full Price: £12.00 (includes all fees)
Child (under 16): £6.00 (includes all fees).
2x Adults & 2x Children: £33.00 (includes all fees).
Groups (10+ Adults): £10.50 each (includes all fees). Please note all group tickets must be purchased as one transaction.
Infant (0 – 2 years): Free, but still require an event ticket.
Carers of visitors with specific access requirements: Free, but still require an event ticket.

Local resident price tickets have now sold out.

Postage costs apply

Do I qualify for a concession ticket?

The following concessions are available:

Child (under 16): £6.00 (includes all fees)
Infant (0 – 2 years): Free, but still require an event ticket.
Carers of visitors with specific access requirements: Free, but still require an event ticket.
2x Adults & 2x Children: £33.00 (includes all fees).
Groups (10+ Adults): £10.50 each (includes all fees). Please note all group tickets must be purchased as one transaction.

E-tickets will be checked and scanned at the entrance to the event arena and you may be asked to produce ID for children aged under 16. Please note Children under 16 must be accompanied by a parent or guardian (16+).

Unfortunately, concession tickets are not available if you are a registered student or in receipt of state pension or benefits.

How do I place a group booking?

Illuminight has now finished for 2017.

Is my ticket valid for any day?

All tickets are only valid for the day and start time of the session selected at time of booking and are not transferable. Please make sure you allow plenty of time to get to the event for your selected session start time. Latecomers will not be admitted until a suitable slot can be found in another session.

Is my ticket valid for any session/time slot?

Entry is only permitted at the start time stated on the ticket and re-entry into the event after your slot has ended is not permitted. Latecomers will not be admitted until a suitable time slot can be found in another session. Please allow plenty of time to arrive at the event for your selected start time.

Will tickets be available to buy at the event?

We cannot guarantee that tickets will be available to purchase at the event. Please note time slots for Illuminight are booked in advance with limited availability per slot.

Due to expected demand, we recommend that you purchase in advance.

Accessibility

What are the facilities and access for people with disabilities?

Dean Castle Country Park is accessible to those with reduced mobility and specific needs, please note that some paths along the event route can be steep and care should be taken when navigating. Patrons are also advised that the underfoot conditions will not always be flat and that there may be uneven surfaces. Carers must be capable of supporting their companion with specific needs in the event of an emergency or evacuation of the area. Carers should be over 16 years old.

Will there be allocated parking for people with disabilities?
There are disabled parking bays available within the car park entrance to the event located on Dean Road.

Parking and travel

Will there be parking facilities at the event?

General parking for the event is available at St Joseph’s Academy, Grassyards Road, KA3 7SL which is a 10/15 minute walk to Dean Castle Country Park, please follow all directional signage and stick to the pavements.

Drop off, Taxi pick up and disabled parking is available at Dean Castle Country Park car park on Dean Road, KA3 1XB.

Is coach parking available for groups?

Coach parking is available. If you’re planning on attending the event with a coach please contact us to be prior to booking at illuminight@unique-events.co.uk to check availability and advice.

Can I get the bus to the event?

There are public bus service (Stagecoach 4, X16 and X76) to Dean Castle Country Park. For further information, please visit Stagecoach

Please remember that the only entrance to the event is via the main entrance to the country park off Dean Road.

Can I get the train to the event?

The nearest rail station is Kilmarnock station, which is only 1.5 miles away and is connected to the country park by Stagecoach services.

For further information, please visit National Rail or Trainline.

A taxi rank can be located outside the train station and is approximately 4 minute ride to the country park from the station

Cancellation

Will the event be cancelled in the event of inclement weather?

Inevitably bad weather can affect any open-air event. No refunds will be offered if the weather is inclement but the event is safe to go ahead.

If the event has to be cancelled due to extreme weather, tickets will be refunded automatically within seven working days. Visitors will be contacted by email with confirmation of refund and offered an alternative night/session if possible.

Will a decision to cancel the event be made in advance?

If all sessions on any night are required to be cancelled due to extreme weather, a decision to cancel will be taken by 3pm on the day. If a decision is made to cancel the full night’s event we will endeavour to contact all patrons by email and the information will be advertised on the official website and social media platforms.

For safety reasons, a decision may be made at any time during the evening to abandon, postpone or delay any or all of the advertised sessions. This information will be advertised on the official website and social media platforms. In the event of inclement weather visitors should check that Dean Castle Country Park is open and the event is going ahead by visiting the website , or phoning 0844 573 8455*.

*Please note that calls cost between 2p to 7p per minute plus your phone company’s access charge. Mobile networks charges may be more expensive.

Programming

Who is responsible for managing the event?

Illuminight is presented by East Ayrshire Leisure in association with Scotland’s leading independent event producers Unique Events, working with lighting, AV and sound specialists Black Light.

Competitions

Terms and Conditions:

  1. Not open to employees of competition host, Unique Events, East Ayrshire Council or Illuminight, their immediate families, their agents or anyone professionally connected with the promotion.
  2. Limited to one entry per household. No third party or bulk entries will be accepted.
  3. Entrants must be aged over 18 years.
  4. Tickets will be non-changeable, non-refundable, non-transferable and will carry no face value.
  5. All elements of prize package are subject to change and are subject to all prize fund provider standard operator terms and conditions.
  6. The prize is as stated. No cash or other alternative prize is available except that in the event of circumstances outside of the promoter’s control. The promoter reserves the right to provide a similar prize of equal or greater value.

Sponsorship and funding

Information about the Dean Castle Country Park

Dean Castle Country Park in Kilmarnock is one of Ayrshire’s most popular and well-loved destinations and a fantastic free day out for all the family.

In July 2015, it was awarded £3.34m from Heritage Lottery Fund towards a £4.7m development programme. This ambitious multi-million pound development programme for the park had 5 key elements to encourage visitors to participate in and enjoy our local, natural and cultural heritage.

The funding for the project has allowed for an improved and extended path network around the park opening up areas of the park that were previously inaccessible, restoration of the designed landscape, a new rural life centre, improved play park, an upgraded and extended visitor centre which now incorporates a residential centre and a new activity programme.

Dean Castle is one of Ayrshire’s best preserved castles and was the stronghold of the Boyds, Lords of Kilmarnock, for over 400 years. Their connections with Robert the Bruce made them one of the most powerful families in Scotland. Steeped in history, with world class collections and regularly changing exhibitions, Dean Castle and its estate was gifted to the people of Kilmarnock in the 1970’s by Lord Howard de Walden and has been enjoyed by millions of visitors since.

Can my business have a partnership with Illuminight?

Yes. Illuminight is an excellent opportunity for businesses to partner a high-profile, world-class event, obtaining brand awareness with an event which will attract large numbers of visitors and generate press and media interest from across the UK and beyond. If you would like to enquire about event partnership opportunities and levels of sponsorship, please email al@unique-events.co.uk

Press & media

For all press and media related enquiries please contact:

Louise Kyle, Marketing Officer, East Ayrshire Leisure, louise.kyle@east-ayrshire.gov.uk T: 01563 554300 or Lynne Buchanan, Communications Manager, East Ayrshire Council. E: lynne.buchanan@east-ayrshire.gov.uk
T: 01563 576520